Return and Refund Policy

At Dose Beaute, we want you to be completely satisfied with your skincare purchase. Please read our Return and Refund Policy below for details on how we handle returns and refunds:

  • Eligibility for Return: Returns can only be made if the product is unopened and the packaging is in its original condition. We do not accept returns or refunds for products that have been opened or used.

  • Return Due to Packaging Issues: If there is a problem with the product packaging (e.g., damaged or defective packaging), you may request a return. Please contact us within 2 days of receiving your order for assistance.

  • Return Process: To initiate a return, please contact us via:

    We will guide you through the process and provide the return instructions. Please ensure the product is securely packaged when returned to avoid any further damage.

  • Refund Process: Once we receive the returned product and verify the issue, we will process your refund. Refunds will be issued to the original payment method used during the purchase.

  • Non-Refundable Items: Products that have been used or opened cannot be returned or refunded.

For any inquiries or further assistance, feel free to reach out to us. We’re here to help!