Privacy Policy

This Privacy Policy describes how DOSE BEAUTE SDN BHD, and our brands and subsidiaries (“Dose”, “we”, “us”, or “our”) collect, use and share information about you. This policy applies to information we collect when you use our websites, apps, shop in our online stores, subscribe to our emails or text messages or otherwise interact with us as described below (collectively, the “Site”). We may change this Privacy Policy from time to time.

If we make changes, we will notify you by revising the date at the top of this policy, and in some cases, we may provide you with additional notice (such as adding a statement to the homepages of our websites or sending you an email notification).

We encourage you to review the Privacy Policy whenever you interact with us to stay informed about our information practices and the ways you can help protect your privacy. Capitalized terms not defined herein shall have the meanings ascribed thereto in our Terms of Service.

At Dose Beaute, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy explains how we collect, use, and protect your personal data when you visit our website, https://dosebeaute.com/.

1. Information We Collect

We collect personal information that you provide to us when you:

  • Create an account or make a purchase on our website.

  • Subscribe to our newsletter or promotions.

  • Contact us via email, phone, or chat.

The personal information we may collect includes:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party payment gateways)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process your orders and provide a smooth shopping experience.

  • To send order updates, tracking information, and customer support.

  • To communicate with you about promotions, discounts, and other offers, if you’ve subscribed to our newsletter.

  • To improve our website, products, and services based on feedback and usage data.

  • To comply with legal requirements and ensure the security of our website.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including encryption and secure payment gateways. We also limit access to your information to authorized personnel only.

Although we take reasonable steps to protect your information, please be aware that no online method of transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist with:

  • Payment processing

  • Shipping and delivery

  • Marketing and email communications

These third parties are obligated to protect your information and only use it for the purposes for which it was shared.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website, such as remembering your preferences and tracking website usage. You can control the use of cookies through your browser settings, but disabling cookies may affect certain features of the website.

6. Your Rights

You have the right to:

  • Access and review the personal data we hold about you.

  • Correct any inaccuracies in your personal information.

  • Request the deletion of your personal data, subject to applicable legal restrictions.

  • Opt-out of receiving marketing emails at any time by following the unsubscribe instructions in the emails.

7. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If you believe we have collected information from a child, please contact us, and we will delete it promptly.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📞 +60 17-852 2736
📧 [email protected]